Support
We aim to reply within one working day.
Email jakeshmoney24@gmail.com for help with the app, to report a bug, to report content or a user, or to ask for your data to be deleted.
Common questions
Will I lose my habits if I get a new phone?
Not if you sign in. Open Home → gear icon → Account → Sign in and sign in with Apple. Your habits attach to your Apple ID and come back when you sign in on the new phone. Without signing in, your data lives only on the phone it was created on.
How do I delete my account?
Home → gear icon → Account → Delete account. This removes everything permanently. If you cannot open the app, email us from the address linked to your account.
How do I cancel HabiTree Plus?
Subscriptions are managed by Apple: iPhone Settings → your name → Subscriptions → HabiTree. Cancelling stops the next renewal; you keep Plus until the end of the period you have paid for.
How do I report someone or something?
Use the Report option next to the content or on the person's profile, or email us with a description. Reports are reviewed by a person. You can also block someone from their profile; they will not be told.
Does HabiTree work offline?
Yes. Check-ins made offline are saved on your phone and sync when you are back online.